Terms of Service

Last Updated: June 23, 2026

1. Acceptance of Terms

By accessing or using nexus ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

nexus is an independent solo business-management app operated by Noobiesoft. It is designed for individual owner-operators and small service businesses. Our consulting site is at noobiesoft.com, which links to nexus for product access.

nexus provides:

Client relationship management
Invoice creation, delivery, and payment tracking
Customizable invoice templates and multi-currency workspace display
Service catalog and work order / task management
Calendar, appointments, and optional public booking page
Forms, checklists, and client submission tools (when enabled)
Asset and inventory tracking (when enabled)
File attachments and storage
Optional online invoice payments via Stripe Connect or Square (workspace owner's connected account)
Optional client portal (magic-link access without client login)
Invoice analytics and data export

3. Subscription Plans and Pricing

nexus is a paid service. New users receive a 14-day free trial with full subscription access. A subscription is required to continue using the Service after the trial ends.

Free Trial

New users receive a 14-day free trial with full access
No credit card required to start
At trial end, your account enters limited access unless you subscribe
One trial per user
Limited access: Reduced storage and uploads; no new invoices. Forms, invoicing, assets, and other paid service-business features require an active subscription. Limited access is not a permanent free plan; subscribe to restore full access.

nexus subscription — $12.99 CAD/month

1 business workspace for a single user
Clients, services, appointments, work orders/projects, forms/checklists, invoices, and basic files/photos
5 GB storage, 100 MB max file size

4. Billing and Payment

Free Trial

No payment method is required to start your free trial
You will not be charged unless you choose to subscribe
At trial end, you must subscribe to continue using the Service
If you do not subscribe, your account enters limited access (not a permanent free plan)

Payment Terms

All prices are in Canadian Dollars (CAD)
Subscriptions are billed monthly in advance
Subscription payment is processed through Stripe, our secure payment processor
You authorize us to charge your payment method for the subscription fee and any applicable taxes
Invoice payments: Workspace owners may connect their own payment accounts (Stripe Connect or Square OAuth) to receive invoice payments directly. When connected, invoice payments are processed by the workspace owner's connected account, not the platform

Automatic Renewal

Subscriptions automatically renew at the end of each billing period
You will be charged the subscription fee unless you cancel before the renewal date
We will send you a reminder email before each renewal

Price Changes

We may change subscription prices with 30 days' notice
Price changes will be communicated via email
Continued use of the Service after price changes constitutes acceptance of new pricing

Currency and International Payments

All prices are listed in Canadian Dollars (CAD)
Stripe, our payment processor, automatically handles currency conversion for international customers
Your bank or card issuer may charge foreign transaction fees
Stripe automatically calculates and collects applicable taxes based on your location:
- Canadian customers: GST/HST based on province or territory (rates vary by province; Nova Scotia HST is 14% as of April 2025)
- International customers: VAT, sales tax, or other applicable taxes
Tax amounts are shown at checkout before payment
Invoices and receipts include all applicable taxes

Multi-Currency Workspace Feature

Workspaces can configure their preferred currency for internal financial displays
This affects task budgets, hourly rates, invoices, and analytics within the workspace
Subscription billing is always in CAD regardless of workspace currency settings
Currency settings do not affect the amount charged to your payment method
Invoices generated within workspaces can be created in the workspace's configured currency
Currency conversion is not provided; workspace currency is for display purposes only

5. Cancellation and Refunds

Cancellation

You may cancel your subscription at any time through your account settings
Cancellation takes effect at the end of your current billing period
You will retain access to paid features until the end of your billing period
Upon cancellation, your account enters limited access at the end of the billing period (not a permanent free plan)

Refunds

Refunds are not provided for partial months of service
Refunds may be provided at our discretion for technical issues or billing errors
To request a refund, contact us at contact@noobiesoft.com

6. User Accounts and Responsibilities

Account Creation

You must provide accurate and complete information when creating an account
You are responsible for maintaining the security of your account credentials
You must notify us immediately of any unauthorized use of your account

Acceptable Use

You agree not to:

Use the Service for any illegal or unauthorized purpose
Violate any laws or regulations
Infringe on intellectual property rights
Transmit harmful or malicious code
Attempt to gain unauthorized access to the Service
Use the Service to harass, abuse, or harm others
Share inappropriate or offensive content

Content Responsibility

You are responsible for all content you upload or share
You retain ownership of your content
You grant us a license to use your content to provide the Service
We may remove content that violates these Terms

Invoice and Client Data Responsibility

You are responsible for the accuracy of invoice data you create
You are responsible for ensuring compliance with applicable tax laws and invoicing regulations
You are responsible for maintaining accurate client information
You must have appropriate consent to store and process client information
nexus is not responsible for the accuracy, legality, or validity of invoices you generate
You must comply with all applicable accounting and financial regulations in your jurisdiction

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

8. Intellectual Property

Our Rights

The Service and its original content, features, and functionality are owned by Noobiesoft
The Service is protected by copyright, trademark, and other intellectual property laws

Your Rights

You retain ownership of content you create and upload
You grant us a non-exclusive license to use your content to provide the Service

9. Service Availability

Uptime

We strive to maintain high service availability but cannot guarantee 100% uptime
We may perform scheduled maintenance with advance notice
We may suspend service for emergency maintenance or security issues

Data Backup

We maintain regular backups of user data
However, you are responsible for backing up your important data
We are not liable for data loss

Data Export

You may export your data at any time through your account settings
Personal data export: Profile, preferences, subscription, workspace memberships, notifications, invites, and security activity (JSON format)
Workspace data export (creator only): Tasks, files, invoices, clients, assets, forms, form submissions, calendar events, and related workspace records in a ZIP archive
Invoice data is available in PDF and structured formats
Client data can be exported in common data formats

10. Invoice and Financial Tool Disclaimers

No Financial or Legal Advice

The invoice generation and financial tools are provided for your convenience only
We do not provide financial, accounting, tax, or legal advice
You should consult with qualified professionals regarding your financial and tax obligations

Invoice Accuracy and Compliance

You are solely responsible for the accuracy of all invoice data
You are responsible for compliance with all applicable tax laws and regulations
We do not verify the accuracy or legality of invoices you generate
We are not responsible for any financial losses resulting from incorrect invoices

Tax Calculations

Any tax calculation features are provided for convenience only
We do not guarantee the accuracy of tax calculations
You are responsible for ensuring correct tax treatment of all invoices
For Canadian invoices: GST/HST and provincial sales tax (PST, QST, RST) are calculated based on client province or territory; in provinces with separate GST and provincial tax (e.g., BC, MB, SK, QC), these may be shown as separate line items per CRA and provincial requirements
Consult with a tax professional for specific tax advice

Currency Handling

Currency display is for informational purposes only
We do not provide currency conversion services
Exchange rates, if displayed, are for reference only and may not reflect actual market rates
You are responsible for accurate currency handling in your invoices

11. Limitation of Liability

To the maximum extent permitted by Canadian law:

The Service is provided "as is" without warranties of any kind
We are not liable for any indirect, incidental, or consequential damages
Our total liability is limited to the amount you paid for the Service in the 12 months preceding the claim
We are not liable for any financial losses resulting from invoicing errors or inaccuracies
We are not liable for tax penalties or legal issues arising from your use of the Service

12. Indemnification

You agree to indemnify and hold harmless Noobiesoft from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

By You

You may terminate your account at any time
Termination is effective immediately upon cancellation

By Us

We may terminate or suspend your account if you:

Violate these Terms
Engage in fraudulent or illegal activity
Fail to pay subscription fees
Use the Service in a way that harms other users

14. Changes to Terms

We may modify these Terms at any time
Material changes will be communicated via email with 30 days' notice
Continued use of the Service after changes constitutes acceptance of new Terms

15. International Use and Export Controls

International Customers

The Service is available to customers worldwide
All prices are in Canadian Dollars (CAD) with automatic currency conversion
You are responsible for compliance with local laws and regulations in your jurisdiction
You must ensure your use of the Service complies with applicable data protection laws
Some features may be restricted or unavailable in certain jurisdictions

Export Control Compliance

You agree to comply with all applicable export control and sanctions laws
You may not use the Service if you are located in, or a resident of, any country subject to Canadian or international sanctions
You may not use the Service if you are on any government restricted parties list
You may not export or re-export any data or technical information obtained through the Service in violation of applicable laws

Data Sovereignty

Your data may be stored and processed in Canada or other jurisdictions where our service providers operate
We ensure appropriate safeguards are in place for international data transfers
For more information, see our Privacy Policy and subprocessor disclosures

16. Governing Law

These Terms are governed by the laws of Canada and the province in which Noobiesoft operates. Any disputes will be resolved in the courts of that jurisdiction.

For international customers:

Governing law provisions do not affect your statutory rights under local consumer protection laws
You may have additional rights under your local jurisdiction's consumer protection regulations

17. Contact Information

For questions about these Terms, please contact us at:

Email: contact@noobiesoft.com

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Effective Date: June 23, 2026 Version: 3.5

Terms of Service

Last Updated: June 23, 2026

1. Acceptance of Terms

By accessing or using nexus ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

nexus provides:

Client relationship management
Invoice creation, delivery, and payment tracking
Customizable invoice templates and multi-currency workspace display
Service catalog and work order / task management
Calendar, appointments, and optional public booking page
Forms, checklists, and client submission tools (when enabled)
Asset and inventory tracking (when enabled)
File attachments and storage
Optional online invoice payments via Stripe Connect or Square (workspace owner's connected account)
Optional client portal (magic-link access without client login)
Invoice analytics and data export

3. Subscription Plans and Pricing

nexus is a paid service. New users receive a 14-day free trial with full subscription access. A subscription is required to continue using the Service after the trial ends.

Free Trial

New users receive a 14-day free trial with full access
No credit card required to start
At trial end, your account enters limited access unless you subscribe
One trial per user
Limited access: Reduced storage and uploads; no new invoices. Forms, invoicing, assets, and other paid service-business features require an active subscription. Limited access is not a permanent free plan; subscribe to restore full access.

nexus subscription — $12.99 CAD/month

1 business workspace for a single user
Clients, services, appointments, work orders/projects, forms/checklists, invoices, and basic files/photos
5 GB storage, 100 MB max file size

4. Billing and Payment

Free Trial

No payment method is required to start your free trial
You will not be charged unless you choose to subscribe
At trial end, you must subscribe to continue using the Service
If you do not subscribe, your account enters limited access (not a permanent free plan)

Payment Terms

All prices are in Canadian Dollars (CAD)
Subscriptions are billed monthly in advance
Subscription payment is processed through Stripe, our secure payment processor
You authorize us to charge your payment method for the subscription fee and any applicable taxes
Invoice payments: Workspace owners may connect their own payment accounts (Stripe Connect or Square OAuth) to receive invoice payments directly. When connected, invoice payments are processed by the workspace owner's connected account, not the platform

Automatic Renewal

Subscriptions automatically renew at the end of each billing period
You will be charged the subscription fee unless you cancel before the renewal date
We will send you a reminder email before each renewal

Price Changes

We may change subscription prices with 30 days' notice
Price changes will be communicated via email
Continued use of the Service after price changes constitutes acceptance of new pricing

Currency and International Payments

All prices are listed in Canadian Dollars (CAD)
Stripe, our payment processor, automatically handles currency conversion for international customers
Your bank or card issuer may charge foreign transaction fees
Stripe automatically calculates and collects applicable taxes based on your location:
- Canadian customers: GST/HST based on province or territory (rates vary by province; Nova Scotia HST is 14% as of April 2025)
- International customers: VAT, sales tax, or other applicable taxes
Tax amounts are shown at checkout before payment
Invoices and receipts include all applicable taxes

Multi-Currency Workspace Feature

Workspaces can configure their preferred currency for internal financial displays
This affects task budgets, hourly rates, invoices, and analytics within the workspace
Subscription billing is always in CAD regardless of workspace currency settings
Currency settings do not affect the amount charged to your payment method
Invoices generated within workspaces can be created in the workspace's configured currency
Currency conversion is not provided; workspace currency is for display purposes only

5. Cancellation and Refunds

Cancellation

You may cancel your subscription at any time through your account settings
Cancellation takes effect at the end of your current billing period
You will retain access to paid features until the end of your billing period
Upon cancellation, your account enters limited access at the end of the billing period (not a permanent free plan)

Refunds

Refunds are not provided for partial months of service
Refunds may be provided at our discretion for technical issues or billing errors
To request a refund, contact us at contact@noobiesoft.com

6. User Accounts and Responsibilities

Account Creation

You must provide accurate and complete information when creating an account
You are responsible for maintaining the security of your account credentials
You must notify us immediately of any unauthorized use of your account

Acceptable Use

You agree not to:

Use the Service for any illegal or unauthorized purpose
Violate any laws or regulations
Infringe on intellectual property rights
Transmit harmful or malicious code
Attempt to gain unauthorized access to the Service
Use the Service to harass, abuse, or harm others
Share inappropriate or offensive content

Content Responsibility

You are responsible for all content you upload or share
You retain ownership of your content
You grant us a license to use your content to provide the Service
We may remove content that violates these Terms

Invoice and Client Data Responsibility

You are responsible for the accuracy of invoice data you create
You are responsible for ensuring compliance with applicable tax laws and invoicing regulations
You are responsible for maintaining accurate client information
You must have appropriate consent to store and process client information
nexus is not responsible for the accuracy, legality, or validity of invoices you generate
You must comply with all applicable accounting and financial regulations in your jurisdiction

7. Privacy and Data Protection

8. Intellectual Property

Our Rights

The Service and its original content, features, and functionality are owned by Noobiesoft
The Service is protected by copyright, trademark, and other intellectual property laws

Your Rights

You retain ownership of content you create and upload
You grant us a non-exclusive license to use your content to provide the Service

9. Service Availability

Uptime

We strive to maintain high service availability but cannot guarantee 100% uptime
We may perform scheduled maintenance with advance notice
We may suspend service for emergency maintenance or security issues

Data Backup

We maintain regular backups of user data
However, you are responsible for backing up your important data
We are not liable for data loss

Data Export

You may export your data at any time through your account settings
Personal data export: Profile, preferences, subscription, workspace memberships, notifications, invites, and security activity (JSON format)
Workspace data export (creator only): Tasks, files, invoices, clients, assets, forms, form submissions, calendar events, and related workspace records in a ZIP archive
Invoice data is available in PDF and structured formats
Client data can be exported in common data formats

10. Invoice and Financial Tool Disclaimers

No Financial or Legal Advice

The invoice generation and financial tools are provided for your convenience only
We do not provide financial, accounting, tax, or legal advice
You should consult with qualified professionals regarding your financial and tax obligations

Invoice Accuracy and Compliance

You are solely responsible for the accuracy of all invoice data
You are responsible for compliance with all applicable tax laws and regulations
We do not verify the accuracy or legality of invoices you generate
We are not responsible for any financial losses resulting from incorrect invoices

Tax Calculations

Any tax calculation features are provided for convenience only
We do not guarantee the accuracy of tax calculations
You are responsible for ensuring correct tax treatment of all invoices
For Canadian invoices: GST/HST and provincial sales tax (PST, QST, RST) are calculated based on client province or territory; in provinces with separate GST and provincial tax (e.g., BC, MB, SK, QC), these may be shown as separate line items per CRA and provincial requirements
Consult with a tax professional for specific tax advice

Currency Handling

Currency display is for informational purposes only
We do not provide currency conversion services
Exchange rates, if displayed, are for reference only and may not reflect actual market rates
You are responsible for accurate currency handling in your invoices

11. Limitation of Liability

To the maximum extent permitted by Canadian law:

The Service is provided "as is" without warranties of any kind
We are not liable for any indirect, incidental, or consequential damages
Our total liability is limited to the amount you paid for the Service in the 12 months preceding the claim
We are not liable for any financial losses resulting from invoicing errors or inaccuracies
We are not liable for tax penalties or legal issues arising from your use of the Service

12. Indemnification

You agree to indemnify and hold harmless Noobiesoft from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

By You

You may terminate your account at any time
Termination is effective immediately upon cancellation

By Us

We may terminate or suspend your account if you:

Violate these Terms
Engage in fraudulent or illegal activity
Fail to pay subscription fees
Use the Service in a way that harms other users

14. Changes to Terms

We may modify these Terms at any time
Material changes will be communicated via email with 30 days' notice
Continued use of the Service after changes constitutes acceptance of new Terms

15. International Use and Export Controls

International Customers

The Service is available to customers worldwide
All prices are in Canadian Dollars (CAD) with automatic currency conversion
You are responsible for compliance with local laws and regulations in your jurisdiction
You must ensure your use of the Service complies with applicable data protection laws
Some features may be restricted or unavailable in certain jurisdictions

Export Control Compliance

You agree to comply with all applicable export control and sanctions laws
You may not use the Service if you are located in, or a resident of, any country subject to Canadian or international sanctions
You may not use the Service if you are on any government restricted parties list
You may not export or re-export any data or technical information obtained through the Service in violation of applicable laws

Data Sovereignty

Your data may be stored and processed in Canada or other jurisdictions where our service providers operate
We ensure appropriate safeguards are in place for international data transfers
For more information, see our Privacy Policy and subprocessor disclosures

16. Governing Law

These Terms are governed by the laws of Canada and the province in which Noobiesoft operates. Any disputes will be resolved in the courts of that jurisdiction.

For international customers:

Governing law provisions do not affect your statutory rights under local consumer protection laws
You may have additional rights under your local jurisdiction's consumer protection regulations

17. Contact Information

For questions about these Terms, please contact us at:

Email: contact@noobiesoft.com

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Effective Date: June 23, 2026 Version: 3.5